It has been learnt that the Customs EDI users are referring their grievances to several authorities instead of registering at ICEGATE Helpdesk (Toll free 1800-3010-1000 e-mail-, which cause unnecessary delay in redressing it. Importers/Exporters and CHAs are therefore, requested to register their grievances at ICEGATE Helpdesk first and obtain Ticket No. so that their problems, if any shall be resolved quickly.

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Custom House Agent-

The Custom House Agents can avail transactional services for Imports & Exports. The services available includes E-Filing of Import & Export documents, Status of Query Reply and Real time Summery Tracking.   More >>

Exporters and Importers+

Importer & Exporter can avail facilities of self E-Filing of documentations, E-Payments and Real Time Tracking and Query Status.    More >>

Institutional Partners+

Information, Guidelines and Technical documents related to the Institutional trading partners can be obtained here.    More >>

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